Covid-19 Safety

At Polar, Safety Is Our Top Priority 

At Polar Winter Festival, while we want all of our guests to have fun and enjoy the holidays, our number one priority is your health and safety. With this in mind, we have established a COVID-19 safety plan in order to help you protect yourself and others.

A COVID Safe Experience 

Please review the following safety protocols prior to your visit to Polar Winter Festival:

We strongly urge you to take a COVID-19 self-assessment before arriving for your scheduled time slot.

If you have any of the symptoms listed, we kindly ask you do not attend and instead contact us to reschedule. Our team will gladly assist you with finding a new date and time slot so you don’t miss out on any winter fun!

Please arrive no earlier than your scheduled time slot to help keep our flow of traffic steady and allow for physical distancing. We strongly encourage you to purchase your tickets ahead of time to avoid any inconveniences.

We are operating at a reduced capacity in order to allow for physical distancing measures to be in place.

The proper use of masks is required on all rides and when physical distancing isn’t possible.

For the safety of our staff, we are only accepting debit and credit on-site.

We ask that you please stay at home if you are feeling unwell and follow the directions of your local health authority.

If you have any questions or concerns regarding our COVID-19 safety protocols, please visit our FAQ page or contact us at